Beyond Credit Ltd - Empowering Lives, Transforming Futures

1.0 Introduction

Beyond Credit Limited (hereinafter referred to as “Beyond Credit” or“the Company” or“Company”) values your Personal Data and we are committed to protecting your privacy whenever you interact with us.

This privacy policy is created in line with principles statutorily mandated by the Nigerian Data Protection Act 2023. By this policy, we explain to you how your Personal Data is collected, used, managed and transferred. It also explains how you can update your Personal Data with us and exercise your rights in respect of the Personal Data provided to us.

2.0 Personal Data/Information We Collect

When you use our websites and services, we collect and store your personal information, which you provide from time to time. Personal information in this context shall include all data such as: full legal name, phone number, mailing address, email address, and online identifier.

We collect information when you create, participate in any interactive features of our services, fill out a form, request customer support, or otherwise communicate with us.

We may also collect other information, such as bank verification number, means of identification, identification number, a photo, occupation, assets, income, location data,when you visit any of our branches.

We are the custodians of data on behalf of the users that use our services, and we do not own data; users own their data. We will store the data provided for only the period within which it is reasonably needed.

3.0 How We Manage Your Information

The collection and use of personal data by Beyond Credit is guided by certain principles. These principles state that personal data should:

- Be processed fairly, lawfully, and in a transparent manner.

- Be obtained for a specified and lawful purpose and shall not be processed in any manner incompatible with such purposes.

- Be adequate, relevant, and limited to what is necessary to fulfil the purpose of processing.

- Not to be kept for longer than necessary for the purpose of processing.

- Be processed in accordance with the data subject’s rights, and

- Be kept safe from unauthorized processing and accidental loss, damage, or destruction using adequate technical and organizational measures.

We will only use your information when you have provided your consent or when we are required by law to do so. These include:

- Instances where processing of personal data is required for the fulfilment of a contractual obligation.

- Instances where processing of personal data is required for compliance with legal and/or regulatory requirements.

- Instances where processing is required to protect your vital interest or that of any other natural person.

- Instances where processing is required for an activity to be carried out in significant public interest.

- Instances where processing is required for the legitimate interests of Beyond Credit or a third party, insofar as this does not conflict with the requirements for the protection of your personal data.

We will use your information for the following:

- To provide customers with excellent products and services, to manage our business, and to offer an enriched and enhanced customer experience.

- To make appropriate use of your data to manage transactions, respond to your requests, carry out your instructions,and provide you with more relevant products and services.

- To review credit or loan eligibility and fulfill loan requests made by you.

- To detect and prevent financial crimes, including fraud, financing for terrorism, and money laundering, this is necessary to ensure security and business continuity.

- To meet our compliance obligations, to comply with laws and regulations, and to share with regulators when necessary.

- To process your job application if you apply for a job with us, including processing your sensitive data for medical screening.

- To deliver advertising to you directly or on our websites, provide updates on special deals and offers that might interest you (unless you tell us otherwise).

- To send you general announcements or important news about your account and request your feedback, and we believe you should be able to select what kinds of information you receive from us via email.

We may also collect, use, and exchange your information in other ways permitted by law.

4.0 Security Of Information

We adopt appropriate technical, data collection, storage, and processing practices and security measures to protect against unauthorized access, misuse, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data under our control. This may include the use of encryption, access controls, and other forms of security to ensure that your data is protected.

We require all parties, including our staff and third parties processing data on our behalf, to comply with relevant policies and guidelines to ensure confidentiality and that information is protected in use, when stored, and during transmission. Our security controls and processes are also regularly updated to meet and exceed industry standards.

Where we have provided you (or where you have chosen) a password that grants you access to specific areas of our site, you are responsible for keeping this password confidential. We request that you do not share your password or other authentication details (e.g., token-generated codes) with anyone.

5.0 Use Of Your Personal Data

The Company may use Personal Data for the following purposes:

- To provide and maintain our Service, including to monitor the usage of our Service.

- To manage Your Account: to manage Your registration as a user of the Service. The Personal Data you provide canhelp us to manage your account.

- For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services you have purchased or of any other contract with Us through the Service.

- To contact You: To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication on products or contracted services, including the security updates, when necessary or reasonable for their implementation.

- To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.

- To manage Your requests: To attend and manage Your requests to Us.

- For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.

- For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

We may share Your personal information in the following situations:

- With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.

- For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.

- With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy.

- With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.

- With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If You interact with other users or register through a Third-Party Social Media Service, Your contacts on the Third-Party Social Media Service may see Your name, profile, pictures and description of Your activity. Similarly, other users will be able to view descriptions of Your activity, communicate with You and view Your profile.

- With Your consent: We may disclose Your personal information for any other purpose with Your consent.

6.0 Retention Of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. You have the right to request deletion of the data we have collected about you. However, we will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

7.0 Transfer Of Your Personal Data

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

8.0 Your Information And Your Rights

You have the following rights:

- The right to be told how we use your information and obtain access to your information.

- The right to have your information rectified or erased, or to place restrictions on processing your information.

- The right to object to the processing of your information, e.g., where the processing is based on our legitimate interests.

- Where the processing of your information is based on your consent, the right to withdraw that consent is subject to legal or contractual restrictions.

Please note that if you request a copy of your information, you may be required to pay a statutory fee.

If we have any information about you that is incorrect or if there are any changes to your details, please let us know so that we can keep our records accurate and up-to-date.

9.0 Cookies

We use data collection devices such as “cookies” on our website and applications. “Cookies” are small files stored on your hard drive that assist us in providing services customised to your requirements and tastes.

You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on our website and application, and you may be required to re-enter your password more frequently during a session. A cookie cannot read data off your hard disc or read cookie files created by other sites. The use of a cookie is in no way linked to any personally identifiable information.

10.0 Third-Party Sites And Services

Beyond Credit’s websites, products, applications, and services may contain links to third-party websites, products, and services. Our products and services may also use or offer products or services from third parties. Information collected by third parties, which may include such things as location data or contact details, is governed by their privacy practices, and we will not be liable for any breach of confidentiality or privacy of your information on such sites. We encourage you to learn about the privacy practices of those third parties.

11.0 Disclosure Of Information

Law enforcement:

- Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Business Transactions:

- If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Other legal requirements:

- The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
Comply with a legal obligation; Protect and defend the rights or property of the Company; Prevent or investigate possible wrongdoing in connection with the Service; Protect the personal safety of Users of the Service or the public; Protect against legal liability

12.0 Notification Of Changes To Privacy Policy

We review this privacy policy regularly and reserve the right to make changes at any time to take account of changes in our business and legal requirements. The policy on this page and such revised policies become effective as of the time they are posted. Hence, our privacy policies will be dated to reflect the most recent update. Your continued use of the service after we make changes is deemed to be acceptance of those changes.

13.0 Contact

We are dedicated to protecting your privacy. If you have any questions or comments regarding this policy or any complaints concerning our compliance with it, please contact our Data Protection Officer at info@beyondcredit.com.ng or by phone at (+234) 9139330781. We will use reasonable efforts to respond promptly to requests, questions, or concerns.